Q: How do I place an order?


A: You have the option of using the online shopping cart or to e-mail your order.  Send e-mail to get information on international shipping.  EggAngel uses PayPal for secure online payments.



Q:  What if I don't want to use PayPal?


A:  Make a note of what you want to order and e-mail it to dreux@eggangel.com.  To make shopping easier, you can use the "buy" buttons online, but instead of clicking the PayPal checkout button in the shopping cart, copy the order information in your shopping cart to your e-mail.  You will later receive an e-mail with instructions on how to pay with a money order.



Q: How do I know if an item is available?


A: There is a number indicating the stock available where you are looking at the item.  Once the item is no longer available, the "buy" button will be replaced with an out-of-stock indicator.  Low stock numbers indicate limited editions and one-of-a-kind items and stock numbers over 900 indicate open editions which means that even if the item is not ready to ship it is available to order.



Q: Do you take commissions?


A: No.  (I have taken commissions in the past, so you may have heard otherwise.)



Q: Do you make clothes for dolls other than Bishonen House?


A: No.  If any EggAngel clothes fit other dolls it is purely coincidental.



Q: Will you be making clothes for the new "Steve" from Bishonen House?


A: Yes -- watch for announcements on the EggAngel Facebook page and be sure you are signed up for the EggAngel Newsletter for more details to be announced.



Q: How long before my order is shipped?

 

A:  All of these items are handmade and most are made-to-order.  Items normally ship within a week.



Q: What forms of payment do you accept?


A:  Payment is accepted via PayPal, money order, and certified check.  All amounts listed are in US Dollars.



Q:  How are items shipped?


A: Most orders are shipped via US First Class or Priority Mail.  Shipping to the 48 contiguous United States is calculated based on your total order and is free with orders of $200 or more.  International shipping rates vary, so please inquire.



Q:  Should I use the online shop if I am from outside of the United States?


A:  Yes, but you must also e-mail dreux@eggangel.com to get the additional shipping cost.  Ordering through the online shop is important when you are purchasing sale and one-of-a-kind items so that you can be sure the item is available.




An order ready to be shipped!